/* ============================================================
   paperKart Free Chatbot Widget
   File: /assets/chatbot.css
   Brand: crimson #8b241d | cream #f3e4c3
   ============================================================ */

/* ── Reset & Base ─────────────────────────────────────────── */
#pmbot * { box-sizing: border-box; font-family: 'Inter', -apple-system, BlinkMacSystemFont, sans-serif; }

/* ── Widget Container ─────────────────────────────────────── */
#pmbot {
  position: fixed;
  bottom: 24px;
  right: 24px;
  z-index: 99999;
}

/* ── Trigger Button ───────────────────────────────────────── */
#pmbot-btn {
  width: 62px;
  height: 62px;
  border-radius: 50%;
  background: linear-gradient(145deg, #8b241d 0%, #6b1a14 100%);
  border: none;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  box-shadow: 0 6px 24px rgba(139,36,29,.5), 0 2px 8px rgba(0,0,0,.2);
  transition: transform .2s ease, box-shadow .2s ease;
  position: relative;
  outline: none;
}
#pmbot-btn:hover { transform: scale(1.09); box-shadow: 0 8px 30px rgba(139,36,29,.6); }
#pmbot-btn:focus-visible { outline: 3px solid #f3e4c3; }

/* Icon swap */
#pmbot-btn .ic-chat  { display: flex; }
#pmbot-btn .ic-close { display: none; }
#pmbot-btn.open .ic-chat  { display: none; }
#pmbot-btn.open .ic-close { display: flex; }

/* Notification dot */
#pmbot-notif {
  position: absolute;
  top: -2px; right: -2px;
  width: 20px; height: 20px;
  background: #e74c3c;
  border-radius: 50%;
  border: 2.5px solid #fff;
  display: flex; align-items: center; justify-content: center;
  font-size: 10px; font-weight: 700; color: #fff;
  opacity: 0; transform: scale(0);
  transition: all .3s cubic-bezier(.34,1.56,.64,1);
}
#pmbot-notif.show { opacity: 1; transform: scale(1); }

/* Pulse ring */
@keyframes pmbot-pulse {
  0%   { box-shadow: 0 0 0 0 rgba(139,36,29,.45); }
  70%  { box-shadow: 0 0 0 16px rgba(139,36,29,0); }
  100% { box-shadow: 0 0 0 0 rgba(139,36,29,0); }
}
#pmbot-btn.pulse { animation: pmbot-pulse 2.2s infinite; }

/* ── Chat Window ──────────────────────────────────────────── */
#pmbot-window {
  position: absolute;
  bottom: 78px;
  right: 0;
  width: 385px;
  height: 560px;
  background: #fff;
  border-radius: 20px;
  box-shadow: 0 24px 64px rgba(0,0,0,.18), 0 4px 16px rgba(0,0,0,.1);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  transform-origin: bottom right;
  transform: scale(.85) translateY(12px);
  opacity: 0;
  pointer-events: none;
  transition: transform .25s cubic-bezier(.34,1.3,.64,1), opacity .2s ease;
  border: 1px solid rgba(139,36,29,.1);
}
#pmbot-window.open {
  transform: scale(1) translateY(0);
  opacity: 1;
  pointer-events: all;
}

/* ── Header ───────────────────────────────────────────────── */
#pmbot-header {
  background: linear-gradient(135deg, #8b241d 0%, #5a1510 100%);
  padding: 14px 16px;
  display: flex;
  align-items: center;
  gap: 12px;
  flex-shrink: 0;
}
.pmbot-avatar {
  width: 42px; height: 42px;
  background: rgba(255,255,255,.15);
  border-radius: 50%;
  display: flex; align-items: center; justify-content: center;
  font-size: 22px;
  flex-shrink: 0;
  position: relative;
}
.pmbot-online-dot {
  position: absolute;
  bottom: 2px; right: 2px;
  width: 11px; height: 11px;
  background: #2ecc71;
  border-radius: 50%;
  border: 2px solid #8b241d;
}
.pmbot-hd-info { flex: 1; min-width: 0; }
.pmbot-hd-name { font-size: 15px; font-weight: 700; color: #fff; }
.pmbot-hd-sub  { font-size: 11.5px; color: rgba(255,255,255,.72); margin-top: 1px; }
.pmbot-hd-btns { display: flex; gap: 6px; }
.pmbot-hd-btn  {
  background: rgba(255,255,255,.15); border: none;
  color: #fff; width: 30px; height: 30px;
  border-radius: 8px; cursor: pointer;
  display: flex; align-items: center; justify-content: center;
  transition: background .15s; font-size: 14px;
}
.pmbot-hd-btn:hover { background: rgba(255,255,255,.28); }

/* ── Messages Area ────────────────────────────────────────── */
#pmbot-msgs {
  flex: 1;
  overflow-y: auto;
  padding: 14px 14px 8px;
  display: flex;
  flex-direction: column;
  gap: 10px;
  scroll-behavior: smooth;
}
#pmbot-msgs::-webkit-scrollbar { width: 4px; }
#pmbot-msgs::-webkit-scrollbar-thumb { background: #e0d5ca; border-radius: 2px; }

/* ── Message Bubbles ──────────────────────────────────────── */
@keyframes pmbot-in {
  from { opacity: 0; transform: translateY(8px); }
  to   { opacity: 1; transform: translateY(0); }
}
.pmbot-row {
  display: flex;
  gap: 8px;
  animation: pmbot-in .2s ease forwards;
}
.pmbot-row.bot  { align-items: flex-end; }
.pmbot-row.user { flex-direction: row-reverse; align-items: flex-end; }

.pmbot-row-avatar {
  width: 28px; height: 28px;
  border-radius: 50%;
  flex-shrink: 0;
  display: flex; align-items: center; justify-content: center;
  font-size: 14px;
  margin-bottom: 18px;
}
.pmbot-row.bot  .pmbot-row-avatar { background: #f3e4c3; }
.pmbot-row.user .pmbot-row-avatar { background: #fbe9e8; }

.pmbot-bubble {
  max-width: 82%;
  padding: 10px 13px;
  font-size: 13.5px;
  line-height: 1.55;
  word-break: break-word;
}
.pmbot-row.bot  .pmbot-bubble {
  background: #f5f0ec;
  color: #2d2520;
  border-radius: 16px 16px 16px 4px;
}
.pmbot-row.user .pmbot-bubble {
  background: linear-gradient(135deg, #8b241d, #a8302a);
  color: #fff;
  border-radius: 16px 16px 4px 16px;
}
.pmbot-bubble ol, .pmbot-bubble ul { padding-left: 16px; margin: 6px 0; }
.pmbot-bubble li { margin: 3px 0; }
.pmbot-bubble strong { font-weight: 700; }
.pmbot-bubble a { color: #8b241d; text-decoration: underline; }
.pmbot-row.user .pmbot-bubble a { color: #fde68a; }
.pmbot-bubble table { width: 100%; border-collapse: collapse; font-size: 12px; }
.pmbot-bubble td, .pmbot-bubble th { padding: 5px 6px; border: 1px solid #e0d5ca; }
.pmbot-time {
  font-size: 10px; color: #bbb;
  margin-top: 3px; padding: 0 2px;
}
.pmbot-row.user .pmbot-time { text-align: right; }

/* ── Typing Indicator ─────────────────────────────────────── */
#pmbot-typing {
  display: none;
  align-items: flex-end;
  gap: 8px;
  animation: pmbot-in .2s ease forwards;
}
#pmbot-typing .pmbot-row-avatar { background: #f3e4c3; margin-bottom: 18px; }
.pmbot-typing-dots {
  background: #f0ebe5;
  padding: 12px 16px;
  border-radius: 16px 16px 16px 4px;
  display: flex; gap: 5px; align-items: center;
}
.pmbot-dot {
  width: 7px; height: 7px;
  background: #c0a898;
  border-radius: 50%;
  animation: pmbot-dot 1.3s infinite ease-in-out;
}
.pmbot-dot:nth-child(2) { animation-delay: .2s; }
.pmbot-dot:nth-child(3) { animation-delay: .4s; }
@keyframes pmbot-dot {
  0%, 60%, 100% { transform: translateY(0); opacity: .5; }
  30%            { transform: translateY(-6px); opacity: 1; }
}

/* ── Quick Reply Chips ────────────────────────────────────── */
.pmbot-chips {
  display: flex;
  flex-wrap: wrap;
  gap: 6px;
  padding: 4px 0 2px;
}
.pmbot-chip {
  padding: 6px 12px;
  background: #fff;
  border: 1.5px solid #ddd5c8;
  border-radius: 20px;
  font-size: 12px;
  cursor: pointer;
  color: #5a3e35;
  transition: all .15s;
  font-family: inherit;
}
.pmbot-chip:hover { border-color: #8b241d; color: #8b241d; background: #fdf5f4; }

/* ── FAQ Suggestions bar ──────────────────────────────────── */
#pmbot-faq {
  padding: 6px 14px;
  border-top: 1px solid #f0ebe4;
  background: #faf6f1;
  display: flex;
  gap: 6px;
  overflow-x: auto;
  flex-shrink: 0;
}
#pmbot-faq::-webkit-scrollbar { display: none; }
.pmbot-faq-chip {
  padding: 4px 10px;
  background: #fff;
  border: 1px solid #e0d5c8;
  border-radius: 12px;
  font-size: 11.5px;
  cursor: pointer;
  white-space: nowrap;
  color: #8b241d;
  transition: background .15s;
  font-family: inherit;
  flex-shrink: 0;
}
.pmbot-faq-chip:hover { background: #fdf5f4; }

/* ── Input Area ───────────────────────────────────────────── */
#pmbot-footer {
  padding: 10px 12px 12px;
  border-top: 1px solid #ede5d8;
  background: #faf6f1;
  flex-shrink: 0;
}
.pmbot-input-row {
  display: flex;
  gap: 8px;
  align-items: flex-end;
}
#pmbot-input {
  flex: 1;
  padding: 10px 13px;
  border: 1.5px solid #ddd5c8;
  border-radius: 20px;
  font-size: 13.5px;
  font-family: inherit;
  background: #fff;
  resize: none;
  max-height: 90px;
  line-height: 1.45;
  outline: none;
  transition: border-color .2s;
}
#pmbot-input:focus { border-color: #8b241d; }
#pmbot-input::placeholder { color: #bbb; }
#pmbot-send {
  width: 40px; height: 40px;
  background: #8b241d;
  border: none;
  border-radius: 50%;
  color: #fff;
  cursor: pointer;
  display: flex; align-items: center; justify-content: center;
  flex-shrink: 0;
  transition: all .2s;
}
#pmbot-send:hover  { background: #6b1a14; transform: scale(1.06); }
#pmbot-send:disabled { background: #ccc; cursor: not-allowed; transform: none; }
.pmbot-char { font-size: 10px; color: #ccc; text-align: right; margin-top: 4px; }

/* ── Status bar (shows in flows) ─────────────────────────── */
#pmbot-status-bar {
  display: none;
  background: #fff8e8;
  border-top: 1px solid #f0e0a0;
  padding: 6px 14px;
  font-size: 11.5px;
  color: #8b6000;
  flex-shrink: 0;
}
#pmbot-status-bar.show { display: block; }

/* ── Mobile ───────────────────────────────────────────────── */
@media (max-width: 480px) {
  #pmbot { bottom: 14px; right: 14px; }
  #pmbot-window {
    width: calc(100vw - 28px);
    height: 80vh;
    max-height: 580px;
    right: -7px;
    bottom: 74px;
  }
}